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Uptime / Downtime
Complaints
Biller Operating Units
Sr.
No.
Biller
Operating Unit
Transactions Uptime / Downtime
Volume (L) Value (Cr) Approval (%) TD (%) BD (%) OU ID Downtime
count
Downtime
(HH:MM)
Uptime
(%)

Business Decline (BD) - Transactions declined due to reasons such as customers entering an invalid pin, incorrect beneficiary account, exceeding the transaction limit etc.

Technical Decline (TD) - Transactions declined due to technical reasons such as system unavailability and network issues.

Performance determined by transaction volume.